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Find answers to common questions about our products and services.
Yes. Gratehawk has no loose wire bristles, so there is no risk of bristles snapping off and ending up in your food. The rotating head uses a dense bristle pad and wire spokes that stay fixed in place.
A full charge gets you 90 to 120 minutes of run time, enough for dozens of cleaning sessions. The blue LED on the handle lets you know when it's running low.
Yes. Gratehawk works on gas, charcoal, and pellet grill grates including cast iron, stainless steel, and porcelain coated grates.
We offer a 30-day return policy on all items. Items must be in original condition with tags attached.
Rinse the brush head under water after each use and let it air dry. Replacement brush heads are available if yours wears down after heavy use.
Most grates are fully clean in under 4 minutes. Press the brush head to the grate, hit the power button, and let it spin.
Orders ship within 1 to 3 business days and arrive within 5 to 7 business days in the US.